Is my Notebook compatible with my Thunderbolt G2 120W Dock? It is a HP Laptop 15S-EQ2232AU

[MiSmith]

I've recently purchased this new laptop, however my dock sset up with 2 screens is older, I have downloaded the software for the dock. But it still isn't working? There is a usb c connection so I thought it would?

[iomare]

Hi,

The USB-C port on your notebook is not Thunderbolt, nor does it support DP alt mode. It is only for data transfer. So the dock will not work.

1 USB Type-C® 5Gbps signaling rate (supports data transfer only and does not support charging or external monitors)

https://support.hp.com/au-en/document/c08695926

Hope it helps,

David

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[MiSmith]

Oh dear, can I use a USBc to USB A adapter?

[iomare]

Hi,

Yes you can use USB-C Hub or USB-C to USB-A no problem

EX

https://www.hp.com/us-en/shop/pdp/iogear-hub-c---usb-c-to-4-port-usb-a-hub

 It will not support Monitors directly and other devices that need Thunderbolt, such as external Graphics setups.

Hope it helps,

David

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Please click on accept as solution if answered your question

[MiSmith]

My issue is that I need to connect two monitors and run my internet cable, and I was previously doing that with my dock using the usb c connection.  But no my new laptop does not have that usb c connection that supports the hp dock.  Is there a dock that uses the usb a connection that will take the two monitor connections and the ethernet connection.  

Thanks for being so helpful.