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HP Recommended
HP Envy x360 15.6 inch 2-in-1 Laptop PC 15-fh0000 (77W45AV)
Microsoft Windows 11

I have a Hp Envy x360 2-in-1 laptop that I bought recently, and I've been looking at upgrading its ram. The base ram is 8gb and I wanted to know if there is a limit to how much ram I can put and If I can even upgrade the ram in the first place. I have 2x16 gb ram sticks that I could use but I am not sure if it is compatible with my laptop. Any help would be appreciated, thank you. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

According to chapter 1 of the service manual, the memory is onboard soldered to the motherboard) and cannot be upgraded.

 

Maintenance and Service Guide (hp.com)

 

Chapter 3 of the manual indicates that the motherboards came configured with either 8 GB or 16 GB of memory.

 

Chapter 5 has no memory removal or replacement procedure.

 

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

According to chapter 1 of the service manual, the memory is onboard soldered to the motherboard) and cannot be upgraded.

 

Maintenance and Service Guide (hp.com)

 

Chapter 3 of the manual indicates that the motherboards came configured with either 8 GB or 16 GB of memory.

 

Chapter 5 has no memory removal or replacement procedure.

 

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