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HP Recommended

Hello, I'm looking to upgrade my ram while I start saving for a better PC. Is my memory card soldered or upgradeable

Model: 17Z-Y000
SN: 8CG6410TSZ

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook:

 

HP Notebook PC (AMD)Models: HP 17-y000 – 17-y099 Maintenance and Service Guide

 

Chapter 1 has the memory upgrade information.

 

Your notebook has two memory slots and can support up to 2 x 8 GB of memory.

 

According to the parts list for your notebook, it uses DDR4-2133 MHz memory.

 

HP PartSurfer

 

Most folks will install DDR4-2400 CL 17 memory which will automatically bridge to the fastest speed the notebook's processor can run the memory at.

 

If you don't have a specific memory brand in mind, I recommend this 8 GB memory chip:

 

Timetec 8GB DDR4 2400MHz (DDR4-2400) PC4-19200 (PC4-2400T) Non-ECC Unbuffered 1.2V CL17 1Rx8 Single ...

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook:

 

HP Notebook PC (AMD)Models: HP 17-y000 – 17-y099 Maintenance and Service Guide

 

Chapter 1 has the memory upgrade information.

 

Your notebook has two memory slots and can support up to 2 x 8 GB of memory.

 

According to the parts list for your notebook, it uses DDR4-2133 MHz memory.

 

HP PartSurfer

 

Most folks will install DDR4-2400 CL 17 memory which will automatically bridge to the fastest speed the notebook's processor can run the memory at.

 

If you don't have a specific memory brand in mind, I recommend this 8 GB memory chip:

 

Timetec 8GB DDR4 2400MHz (DDR4-2400) PC4-19200 (PC4-2400T) Non-ECC Unbuffered 1.2V CL17 1Rx8 Single ...

HP Recommended

Thank you!

HP Recommended

You're very welcome.

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