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Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
7K047UA

As the title says. It's a Ryzen 3 7320U with DDR5. Wasn't able to find any info online

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HP Recommended

The product specs for the notebook model series indicates that it comes with either 8 GB or 16 GB of onboard system memory.

 

HP 17 Laptop PC 17-cp2000 series specifications | HP® Support

 

Onboard means that the memory is an integral part of the motherboard and cannot be upgraded.

 

Different motherboards are used for the notebooks that come with either 8 GB or 16 GB of memory as set forth in chapter 3 of the service manual at the link below.

 

Maintenance and Service Guide (hp.com)

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