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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY x360 - 15-cp0000na
Microsoft Windows 10 (64-bit)

I want to buy an official HP battery, but the HP website is totally useless in providing a source for one.

1 REPLY 1
HP Recommended

The Maintenance & Service guide (for parts reference)

https://h10032.www1.hp.com/ctg/Manual/c06001791.pdf

 

Battery description and HP Part number (Chapter 3, page 15, item 4)

Battery (3-cell, 52-WHr, 4.55-AHr, Li-ion, includes cable) L09281-855

 

It is highly recommended to purchase and install only Genuine HP part numbered batteries. "Compatible" batteries have been known to not always operate as expected and disappoint by not charging.

 

https://www.google.co.uk/search?q=genuine+hp+L09281-855+laptop+battery+%2B+UK&sca_esv=d0b803cd6a659d...

 

 



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