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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Is there a problem with ddr3 memory type not supported

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12-06-2019 12:13 PM
Hi
I upgraded the RAM.
I bought a new RAM 4 GB.
The problem is that my device supports 1.35 volts RAM which I purchased is 1.5 volts
When I turn on the computer a message appears warning me that it is not supported.
But when I use the computer I see everything fine.
My question: Is there a problem if I keep using it?
Solved! Go to Solution.
12-06-2019 12:19 PM
Hi:
The 1.5V memory will produce more heat and use more electricity than the 1.35V memory will.
Prolonged use could cause the memory to overheat, potentially damaging the memory or more.
The notebook is telling you that you are using the wrong memory, so I would take the hint.
12-06-2019 12:24 PM
Unfortunately, I would have no idea what other issues could be caused.
For the cost of replacing a $15 - 20 memory chip for the right kind, I think it is a 'no brainer' decision, rather than to risk a several hundred dollar notebook's life.
See if the seller will exchange it for the right one.