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‎11-22-2020 08:10 PM

HP Recommended
Product: HP Pavilion x360
Operating System: Microsoft Windows 10 (64-bit)

During reboot I got an "Imminent Hard drive failure" message.

Ran UEFI diagnostics and got an error code of "GU6K8K-96UAA7-GXGJ3G-60WD03"

Because my warranty expired on 8/8/20 Support Assistant won't translate the code.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-22-2020 08:42 PM - edited ‎11-22-2020 08:44 PM

HP Recommended

@JGramer1 , welcome to the forum.

 

HP doesn't provide us with this information.  However, the message is telling you that your hard drive is about to fail and you should backup your personal information.  Then, you can replace the drive or wait until it completely fails.  I recommend that you replace the drive.

 

If the drive is not a SSD, I highly recommend that you replace it with one.  A SSD boot drive will boost system performance considerably.

 

For future reference, when requesting help you should always include the Product Number of the computer and/or monitor. This information is necessary for us to review the specifications of them.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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1 REPLY 1

‎11-22-2020 08:42 PM - edited ‎11-22-2020 08:44 PM

HP Recommended

@JGramer1 , welcome to the forum.

 

HP doesn't provide us with this information.  However, the message is telling you that your hard drive is about to fail and you should backup your personal information.  Then, you can replace the drive or wait until it completely fails.  I recommend that you replace the drive.

 

If the drive is not a SSD, I highly recommend that you replace it with one.  A SSD boot drive will boost system performance considerably.

 

For future reference, when requesting help you should always include the Product Number of the computer and/or monitor. This information is necessary for us to review the specifications of them.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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