03-26-2020 09:21 PM
I've looked almost everywhere i could to find a key cap replacement for the "h" key on my laptop, or even just a complete keyboard replacement kit for my HP Pavilion Gaming Laptop 15-cx0xxx acid green. I've only been able to find the purple one, and according to the website that has it, it is not compatible with the green keyboard. Am I able to take my laptop to a best buy to get a new key?
03-31-2020 02:52 PM
@BurgerLad A good teacher shows how to look instead of where to look, that said, here's the HP Maintenance and service guide: click here to access, this article contains information on all hardware components, replacement part numbers and procedures on replacing each part as well, should come in handy.
Also, to help you out, I did some digging and found this:
Top cover/keyboard for use in acid green models with 8300H/8750H processors with a backlight
Part number: L20671-xxx
For details on part number codes, check page. 68 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts from the same link, to identify which part number code matches your region.
And browse though page. 29 to 68 of Chapter 5 for Removal and replacement procedures for Authorized Service Provider parts
you may order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
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