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Common problems for Battery
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‎12-08-2022 06:25 AM

HP Recommended

Hp ZBook 17 G3 - v1q07ut#aba

My battery was replaced under warranty about two years ago, is this battery also bad? I can't remember what it looked like going in.

PXL_20221208_012946049.jpg

 

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-09-2022 11:31 AM

HP Recommended
@Ryasmit wrote:

Hp ZBook 17 G3 - v1q07ut#aba

My battery was replaced under warranty about two years ago, is this battery also bad? I can't remember what it looked like going in. 

Hello @Ryasmit 

The battery looks bad, it has to be replaced !

 

! Attention !

Swelling is a problem of lithium-ion batteries that occurs when the battery is continuously fully charged for a long period of time, because crystallization and higher electrical resistance occur as a result. This reduces the capacity of the battery until failure or worse ( explosion / fire! ).

 

Kind regards

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎12-08-2022 01:30 PM

HP Recommended

Hello @Ryasmit 

Sorry to hear that you are having problems ... I would like to help you.

Please repost picture of battery.

( if serial number and CT Number are displayed, please blur )

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‎12-09-2022 09:29 AM - edited ‎12-09-2022 09:53 AM

HP Recommended

PXL_20221208_012946049~2.jpg

 

Here is the picture again, thank you for your assistance ahead of time. 

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‎12-09-2022 11:31 AM

HP Recommended
@Ryasmit wrote:

Hp ZBook 17 G3 - v1q07ut#aba

My battery was replaced under warranty about two years ago, is this battery also bad? I can't remember what it looked like going in. 

Hello @Ryasmit 

The battery looks bad, it has to be replaced !

 

! Attention !

Swelling is a problem of lithium-ion batteries that occurs when the battery is continuously fully charged for a long period of time, because crystallization and higher electrical resistance occur as a result. This reduces the capacity of the battery until failure or worse ( explosion / fire! ).

 

Kind regards

1 person found this reply helpful
Was this reply helpful? Yes No
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