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‎03-10-2021 08:28 PM

HP Recommended
Product: HP 17-by4065st 17.3" Notebook
Operating System: Microsoft Windows 10 (64-bit)

Is this the right page:

https://support.hp.com/us-en/product/hp-laptop-pc-17-by4000/35911555/model/38752977/manuals?sku=2T3E...

 

And is this the right manual?

http://h10032.www1.hp.com/ctg/Manual/c06148960.pdf

 

The machine is supposed to have a 2.4GHz Intel Core i5-1135G7 quad-core processor, but I don't see that processor listed in the manual.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2021 10:04 PM

HP Recommended

@Steve_Knoxville 

 

HP does not supply Manuals for EACH machine. Manuals are for a series.  Maintenance and Service Guide

 

             http://h10032.www1.hp.com/ctg/Manual/c06148960.pdf

 

is NOT for 17-by4xxx series but it is very close because it was written for the older series of same family. As you can see it is also for other series shown on page 1.

 

You can use the manual/guide and wait for new update from HP.

 

Regards.

 

          

 

 

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎03-10-2021 10:04 PM

HP Recommended

@Steve_Knoxville 

 

HP does not supply Manuals for EACH machine. Manuals are for a series.  Maintenance and Service Guide

 

             http://h10032.www1.hp.com/ctg/Manual/c06148960.pdf

 

is NOT for 17-by4xxx series but it is very close because it was written for the older series of same family. As you can see it is also for other series shown on page 1.

 

You can use the manual/guide and wait for new update from HP.

 

Regards.

 

          

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎03-11-2021 07:34 AM

HP Recommended

In Ch. 3 of the manual, it notes item 19 is a hard drive (the one I am looking at has 1T HDD) and items 20 and 21 are a Solid State Drive Bracket and Solid State Drive Board. However, it shows 11 as a solid state drive (the one I am looking at has 128GB SSD).

 

Is the HDD area an either/or proposition of type of drive that goes there, or is that another slot for a solid state drive right by the 2.5" HDD?

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