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‎11-03-2024 11:32 AM

HP Recommended
Product: Elitebook 840 G3
Operating System: Microsoft Windows 11

Subject:Hello HP Support Team,I am experiencing an issue with my HP EliteBook 840 G3 . The laptop’s power button and front indicator light stay on for about 10 seconds after pressing the power button, and then the front orange light blinks 9 times in sequence. After the 9th blink, all front lights, along with the power button, caps lock, mute, and hotspot lights, briefly turn on together for a moment, and then everything turns off.I have already tried some troubleshooting steps:Performed a power reset.Ran a memory test and hard disk test, which both passed.Checked the system for any loose connections.Despite these steps, the issue persists. I suspect this may be related to a BIOS or CMOS battery issue, but I would appreciate further guidance.Could you please assist me with this blinking error code and any potential solutions?Thank you for your assistance.

Best regards,
Irfan aamir

Category:
2 people had the same question
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