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HP-15ac026tx
Microsoft Windows 8.1 (64-bit)

Hi guys, recently i updated my BIOS to f.27 and after few days the system starts getting hanged and CPU usage is keep getting high.

Please, can i know the version of BIOS that came with this laptop and also the link to download that. I will be highly thankful.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@joshiatt There's no way of saying which version of BIOS the PC came with, you can, however, use the steps below to recover the last known good BIOS on your PC:

 

Step 1: Recover the last working BIOS version

Perform a series of keyboard presses to launch an automatic BIOS recovery. This option is available for many HP computers with a functioning hard drive.

 

Restoring the BIOS on HP Computers with a KeyPress Combination

Learn how to restore the BIOS on your HP computer with a key press combination.

  1. Turn off the computer, and then connect the power cord.

  2. Press and hold the Windows key  and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.

  3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

    The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.

    • If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.

    • If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

    • If a BIOS recovery message repeatedly displays, continue to the next step to install an updated BIOS version.

    • If a message that the computer improperly shut down or a boot problem is detected displays, follow the on-screen instructions to resolve the error.

    • If Windows starts, update to the latest BIOS version. Go to HP Notebook PCs - Updating the BIOS.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

1 REPLY 1
HP Recommended

@joshiatt There's no way of saying which version of BIOS the PC came with, you can, however, use the steps below to recover the last known good BIOS on your PC:

 

Step 1: Recover the last working BIOS version

Perform a series of keyboard presses to launch an automatic BIOS recovery. This option is available for many HP computers with a functioning hard drive.

 

Restoring the BIOS on HP Computers with a KeyPress Combination

Learn how to restore the BIOS on your HP computer with a key press combination.

  1. Turn off the computer, and then connect the power cord.

  2. Press and hold the Windows key  and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.

  3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

    The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.

    • If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.

    • If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

    • If a BIOS recovery message repeatedly displays, continue to the next step to install an updated BIOS version.

    • If a message that the computer improperly shut down or a boot problem is detected displays, follow the on-screen instructions to resolve the error.

    • If Windows starts, update to the latest BIOS version. Go to HP Notebook PCs - Updating the BIOS.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.