-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Issue with new BIOS update

Create an account on the HP Community to personalize your profile and ask a question
02-20-2019 06:29 PM
Hi guys, recently i updated my BIOS to f.27 and after few days the system starts getting hanged and CPU usage is keep getting high.
Please, can i know the version of BIOS that came with this laptop and also the link to download that. I will be highly thankful.
Solved! Go to Solution.
Accepted Solutions
02-22-2019 02:20 PM
@joshiatt There's no way of saying which version of BIOS the PC came with, you can, however, use the steps below to recover the last known good BIOS on your PC:
Step 1: Recover the last working BIOS version
Perform a series of keyboard presses to launch an automatic BIOS recovery. This option is available for many HP computers with a functioning hard drive.
Restoring the BIOS on HP Computers with a KeyPress Combination
Learn how to restore the BIOS on your HP computer with a key press combination.
-
Turn off the computer, and then connect the power cord.
-
Press and hold the Windows key
and the B key at the same time, and then press and hold the power button for 2 to 3 seconds. -
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
-
If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
-
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.
-
If a BIOS recovery message repeatedly displays, continue to the next step to install an updated BIOS version.
-
If a message that the computer improperly shut down or a boot problem is detected displays, follow the on-screen instructions to resolve the error.
-
If Windows starts, update to the latest BIOS version. Go to HP Notebook PCs - Updating the BIOS.
-
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD
(By the end of this article all the issues should be resolved)
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-22-2019 02:20 PM
@joshiatt There's no way of saying which version of BIOS the PC came with, you can, however, use the steps below to recover the last known good BIOS on your PC:
Step 1: Recover the last working BIOS version
Perform a series of keyboard presses to launch an automatic BIOS recovery. This option is available for many HP computers with a functioning hard drive.
Restoring the BIOS on HP Computers with a KeyPress Combination
Learn how to restore the BIOS on your HP computer with a key press combination.
-
Turn off the computer, and then connect the power cord.
-
Press and hold the Windows key
and the B key at the same time, and then press and hold the power button for 2 to 3 seconds. -
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
-
If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
-
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.
-
If a BIOS recovery message repeatedly displays, continue to the next step to install an updated BIOS version.
-
If a message that the computer improperly shut down or a boot problem is detected displays, follow the on-screen instructions to resolve the error.
-
If Windows starts, update to the latest BIOS version. Go to HP Notebook PCs - Updating the BIOS.
-
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD
(By the end of this article all the issues should be resolved)
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.