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‎05-30-2023 06:27 PM

HP Recommended

Hello everyone, i have a problem with Jabra Evolve 2 40 type C Headset on a HP 840 G8 Laptop. When i plug it to the pc, windows is not detecting the microphone, but if the laptop is connected to a G2 Docking station and i plug this Headset to the docking, then everything works fine. I already tried to reinstall audio input/output drivers and Usb driver as well. Also jabra software is installed and up to date. Could you please help me? Thanks

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1 REPLY 1

‎05-30-2023 08:26 PM

HP Recommended

Open Device Manager - Sound, Video and Game Controllers, disable the "Intel Smart Sound Technology for USB Audio" item, restart to test

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my english is broken
the meaning may not be accurate
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