Just over 4 months old HP envy and rubber strips have peeled off

[Jack8888]

I purchsed the same laptop from Best Buy. About four months later, one of rubber strips came off. I went to Best Buy and  a technician glued the rubber strip. Two days later, the strip peeled off again. I tried many times to contact HP service people but could not reach out anybody who can help. Very frustrated and disappointed!

[avanibhatnagar]

Starting to happen to my new laptop as well. But only one of them is just starting to peel off - it hasn't completely. Is there a glue/material of some kind that I can use to just glue it back on - only a little is coming off.

[OakParkGoan]

Its an issue with the adhesive they have used. It seems to perish with heat. Plain rubber feet would not have been a problem. The thin strip of rubber is another challenge altogether. I'm looking for a good adhesive that will serve this need. Don't want to use superglue. Probably some screws under the rubber strip that we'd need to get to for servicing at which time a permanent glue would be a problem. Check out this catalog http://catalogs.na.henkel-adhesives.com/BookshelfView/

I'm going to look into it myself. Need to find the right needle (glue!) in this hackstack 🙂

[tomy2t0ne]

I am having the same problem with my HP envy x360 13", this is a terrible design flaw with subpar materials. Hp should be mailing these pieces out to make it's customers happy. Bad battery life and parts falling off isn't a great customer experience in my opinion!

[Jhoston]

I just got on the HP online chat.  Explained that my rubber strips fell off.  The are mailing me replacemnts.  Mine is only 6 months old.  It really dissapointing to see that this is an ongoing problem and they haven't found a way to improve the product. 

[Jhoston]

I go on HP Chat and told them both of mine had completely fallen off.  They are mailing me new strips.