Key cap and hinge replacement for HP envy x360 model 13ar.

[tmofoss]

Hi! My "right-arrow" button is broken. Both the key itself and the white 2-piece hinges under it that hold the key. Does anybody know what the hinge is called. What kind of hinge it is, in other words? And where to order it? Thanks in advance!

[tmofoss]

here is a picture of the cap and hinge!

[Irfan_06]

Hi @tmofoss,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with your Laptop hardware and may need repair.

This issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support

[TarikS]

Hi @Irwin6, I have the same issue with up arrow key, can you provide the same info to me also please? 

[LindseyHuang]

I have the same exact problem, could you provide me information on how to fix it.