cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 2
54
Flag Post

Key cap latch broken

HP Recommended
HP 15-ax002np
Microsoft Windows 10 (64-bit)

My Alt key detached itself and won't stay in place after putting it back on.

Upon inspection I think one of the latches on the key cap broke.

What's the best course of action now? 

1 REPLY 1
Level 17
Level 17
43,923 43,709 7,009 12,350
Message 2 of 2
Flag Post
HP Recommended

Not a lot of good news. Individual keys are just not offered for sale by HP and very hard to locate in general. The repair would most likely involve a whole new keyboard and keyboard replacement is not as easy as it was on older laptops or as inexpensive. 


Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation