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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: Keyboard Backlight Displaying Wrong Colour

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06-08-2020 07:14 AM - edited 06-08-2020 10:51 PM
Recently i noticed that 2 of my keyboards sectors were not displaying the correct colours i had programed them too. I set all my sectors too white in the command center and the centre and right sector were displaying a dirty yellow colour and the left hand side of the WASD keys also being this colour. I have found a temporary fix by sliding the colour slider further too the left to compensate for the discolouration, but the over brightness of these sectors is quite a lot dimmer than the sector that is working properly. when i clean my keyboard i only use alcohol based liquids, but i hardly ever clean these particular parts of the keyboard as they dont get very dirty. Is there anything i can do to remedy the problem. also i have already read the command center and lighting manual thing, nothing in there helps.
07-08-2020 02:13 PM
It's the same with me. Looks real bad. No solution yet. https://h30434.www3.hp.com/t5/Gaming-Notebooks/HP-Omen-15-2018-RGB-Keyboard-light-discoloration/m-p/...
this is a link to my post. I have attached pictures it will be the same with you I guess.
HP Guys are of no help. Just giving instructions without having any context.
07-23-2020 08:59 PM
Same situation!
The whole keyboard deck seems to be at fault and pretty sure this is a hardware shortcoming because all the step provided in previous thread were pretty much useless!
On top of all this, I'm facing issue with the keyboard deck itself. It is losing color developed a weird gradient after just 2 months of ownership!
And due to the pandemic, service center are closed or have weird working hours (can't blame them but they are not very cooperative either)