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‎08-27-2019 07:09 PM

HP Recommended

First I just want to say thank you for taking the time to read about my issue.

 

I've been having issues with my laptop keyboard.

 

Whenever I hit the key Z, it would turn on caps lock, when I did X it would turn the volume up, C would open Microsoft edge, "how to get help in windows 10",  V would input "bv", B would input "bv" also, N would input "nm", M also inputs "nm", "." Would turn airplane mode on, and "/" would input "=/". 

 

I've tried uninstalling my keyboard driver, restarting my laptop multiple times, trying repeat rate and turning the laptop on and off. Nothing worked.

 

I really hope that someone can help, have a good day if you read. And thank you in advance if you reach out with a solution.

Tags (1)
1 REPLY 1

‎08-30-2019 09:14 AM

HP Recommended

@Me_earth_llc,

 

Welcome to the HP Support Community! 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • Have you made any software or hardware changes on the computer?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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