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HP Recommended
HP 17.3 inch Laptop PC 17-cp0000 (2Q7W8AV)
Microsoft Windows 10 (64-bit)

What is this thing?  No one seems to know what the model is.  Where can I get replacement keys and retainers for the HP HP Laptop 17-cp0025CL?

 

dbyshop_0-1711220426691.png

 

 

HP 17-cp0025cl 17.3" Palmrest w/Touchpad Keyboard 6070B1894803 701976-211 Grd A

 

 

After my company's security software killed my hard drive, I popped the back cover, slipped and took out the page down and "-"  dash keys.

 

Key replacement companies on the internet do not have a listing for this laptop.  They list dozens of other HP machines, but what model/series is this? What model has compatible keys?

4 REPLIES 4
HP Recommended

@dbyshop 

 

The specs of your machine is

 

              https://support.hp.com/us-en/document/c07570580

 

Parts list

 

           https://partsurfer.hp.com/partsurfer?searchtext=33Y42UA

 

Keyboard (including top cover) part # is  M50458-001. You have to replace the whole top cover.

 

Regards.

BH
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HP Recommended

I do appreciate the response; however you provided information that was not asked for. I did not ask for the specs, I have all the specs.

 

I asked:
What is this thing? No one seems to know what the model is. HP Laptop 17 does not appear to be a model that anyone recognizes.

 

Where can I get replacement keys and retainers for the HP HP Laptop 17-cp0025CL? The parts list does not have replacement keys.

 

Is there a model with a compatible keyboard so I can properly troubleshoot this? Is this thing a Pavillion, and Envy, a Spectre? What is it?

HP Recommended

Getting there.  One thought at a time, I guess.

 

Thanks for the response.  Let's take the final question: 
What is this thing? No one seems to know what the model is. HP Laptop 17 does not appear to be a model that anyone recognizes.  Is there a model #?  What is it?  Is the Laptop PC 17-cp0XXX a Pavillion, and Envy, a Spectre? What is it?

HP Recommended

@dbyshop 

 

It is 

              https://support.hp.com/us-en/document/c07570580

 

That's all.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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