Keyboard MUTE light indicator

[thuanle97]

I have the same issues. my mute light indicator doesn't work. My laptop HP Envy windows 10, 64 bit, ADM A8-5550M APU with Radeon HD. Thank you so much.

[sandytechy20 · Accepted solution]

@thuanle97

Welcome to HP support community.

Update the Bios and keyboard driver using HP Support Assistant.

Download and run the HP Support Assistant from this Link: Click here

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[thuanle97]

It's working now. Thank you so much!!! That's why I always love HP. Take it easy.

[sandytechy20]

@thuanle97

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Cheers.