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‎01-04-2022 09:23 AM

HP Recommended
Product: Spectre x360 Convertible 15-df1033dx
Operating System: Microsoft Windows 11

I installed Windows 11 a few weeks ago, everything has been fine. Last night hp automatically installed HIDClass - 2.1.16.30156 and now I'm having several issues that weren't happening prior.

  • My prt sc button no longer works (the least of my problems)
  • I'm having an issue with double key-strokes that I thought was a Filter Keys issue but resetting those settings hasn't helped.
  • Certain applications and menus are launching incredibly slowly (i.e. It took 33 seconds for Device Manager to load but the rest of my applications were running fine during that time)

I cannot find any information on this driver update and of course I can't get actual help from hp because I'm out of warranty. Pretty messed up since THEIR automatic driver update caused this problem. 

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