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‎06-21-2022 08:47 AM - last edited on ‎06-21-2022 10:53 AM by Retired

HP Recommended
Product: HP ENVY x360 Laptop - 15-ds1010wm
Operating System: Microsoft Windows 11

It took me 5 minutes to even type the Subject line of this inquiry because my keyboard requires me to press any given key 2-3 times before actually displaying the intended character. This happened once before and was solved thru HP Support (case [Personal Information Removed]) but I do not have record of the steps we took to remedy this. All drives and Windows 11 are updated.

 

Hopefully someone can help me solve this issue as my computer is almost unusable because of this.

 

Thanks in advance.

 

-Cody

Category:
1 REPLY 1

‎06-21-2022 11:10 AM

HP Recommended

Hello @CodyA424 

 

connect an external usb keyboard. Same problems ?

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

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