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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Keyboard Replacement for HP Pavilion X360

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07-15-2017 04:42 PM
I have a Hp pavilion x360
11t-U000
T5L83AV
Some of the keys are not working anymore I would like to replace it
I need the actual part number for the keyboard so I can order it and also any guides will be helpful
Thank you!
07-16-2017 03:04 PM
Greetings @Lindan9,
Welcome to HP Forums and Thanks for the post.
I understand that you are facing any issue with your computer where some of the keys are working, is that right?
Have you tried any troubleshooting steps on your own?
Not to worry, I will be glad to assist you.
Recommend you run a keyboard test on your computer. Click here for assistance.
If the test fails, please contact our phone support for any service options available.
Keep me posted.
Chimney_83
I am an HP Employee
07-16-2017 03:59 PM
Thanks for the reply, to get a list of the parts used on your computer, you can always visit our parts store, select your region and enter the product number of your computer.
There are 6 parts listed with different colors, you can select the one that matches your computer.
Hope this helped.
Chimney_83
I am an HP Employee
07-17-2017 06:52 AM
Thanks for the reply, the keyboard is part of the tray assembly of your computer. When you are looking at the parts of your computer on the parts store, there are 6 tray assemblies listed.
You can select the one that matches your computer. If you need assistance in ordering the part, please contact our phone support for assistance.
Let me know if this helped.
Chimney_83
I am an HP Employee