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‎05-08-2020 07:05 AM

HP Recommended
Product: 17-by0021dx
Operating System: Microsoft Windows 10 (64-bit)

The "w" key went bad and I had to replace the keyboard. Everything is working fine except I'm getting a dip in the middle of the keyboard since there was no way the replace the cheap plastic tabs securing the keyboard.  Any suggestions as to how to fix this would be great.  Thx 

1 REPLY 1

‎05-15-2020 11:15 AM

HP Recommended

@LouD2

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, To get the answer to this question, you have to replace the complete keyboard assembly.

As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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