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HP Recommended
Hpx360
Microsoft Windows 11

Hello I replace the screen on my x360 laptop. Now the keyboard and mouse don’t work.  So I was digging for information on this. And now I came to relive there a chip on the original s teen that I took off.  That I throw alway. That a cable that is on the back that not connected to any thing that help the keyboard and mouse. Why would they put something so dumb on the glass and not the lid that can be easy use so no one runs into these issues.  So my question to you. Where can I get this part to connect the wire that’s just there alone now on back of my replacement screen 

1 REPLY 1
HP Recommended

Hi, I am sorry to hear this.

 

Did you use your warranty to replace the screen? You may be able to get the part replaced if your HP Warranty is still valid.

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