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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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I recommend that you try to find drivers in your device support page.
https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-x360-1030-g2-notebook-pc/14169372
Try Windows Update. Next step might require an external mouse,
If that doesn't work, open Device Manager. Search 'Device Manager' in search bar on the taskbar.
Open the Mice menu and right-click 'Standard PS/2 Mouse' or 'Synaptics Touch Pad' (whichever is applicable ) and click update.
Then a dialog-box will appear and then click 'Search for drivers on Internet '.
Do the same for the keyboard.
If this does not work, there is a chance that your hardware has gone bad.
I am not an HP Employee.
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