Keyboard and touchpad not work after turn off computer it solved by restarting. Driver problem?

[Jjaviercs]

Hi, I have an HP Pavilion G6, and when I turn of Windows 10 , when I turn on again pushing the button then not work the touchpad and the keyboard but work the keys for functions f1-f10... I had this drivers of the image without drivers, but I installed from old windows 7 and updated but not solve the problem and exist one conflict with realteck pcie card as you can see here:

when I turn off the system and turn on again, the touchpad and keyboard not work, but if I restar the system all back to work again. 

If I connect external usb keyboard or mouse both work perfectly but integrated keyboard and touchpad not work.

The strangest thing is that if I enter using the virtual keyboard when they are not working, in the device manager the keyboard and touchpad do not present any problem and if I put the function keys they do respond, behaving as if I had pressed the Fn key, so that if I press F2 the brightness goes down, if I press the key to deactivate Wifi it does work, what could be happening?

Thanks in advance

[Paul_Tikkanen]

Hi:

For the PCI Simple comms controller, you need this driver:

Intel Management Engine Interface (MEI) Driver

https://ftp.hp.com/pub/softpaq/sp52501-53000/sp52795.exe

PCI Device:

Realtek Card Reader Driver

sp55030.exe

The other devices have to do with your cell phone that the PC is finding, and no drivers are needed for those.

Unfortunately, I wouldn't be able to help you with the touchpad/keyboard issue.

[Jjaviercs · Accepted solution]

Thanks for your help, but I tried both downloads and they didn't work. The first one doesn't find the driver, and the second one says, "The driver for this device has been blocked from starting because it is known to cause problems with Windows. Contact your hardware manufacturer for a new driver. (Code 48)

Click "Search for solutions" to send information about this device to Microsoft and see if a solution is available."

I solved the first driver, "PCI Simple Communications Controller," with the Windows 7 driver "Intel Management Engine Interface (MEI) Driver 6.0.0.1179."

I solved the keyboard and touchpad problem by uninstalling the program with the Synaptec touchpad driver version 19, which Windows Update installs without prompting at system startup. If you want, you can install Windows 7 version 15, although it's not necessary for it to work. This post about the keyboard and touchpad can be considered resolved, and I'll post about the card reader only.