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Pavillion N5R61UA
Microsoft Windows 10 (64-bit)

I have the HP Starwars edition laptop. I recently updated the RAM and upgraded to an SSD. My keyboard lights were working fine after that. I updated the BIOS while i was updating my drivers, and now the keyboard backlights no longer work. Is there a way to turn them back on? Pressing F5 no longer does the job.

1 REPLY 1
HP Recommended

Hi @Thetheori,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I see from the post that you are having issues with the backlit keyboard stopped working after the recent Bios update, don't worry as I have a few suggestions which should help you resolve this issue.

 

Let's start with a hard reset to release any excessive static on the PC: 

  • If Windows is open, click Start and then Shutdown. 

  • If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off. 

  • With the power off, disconnect the power cord from the back of the computer. 

  • With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out. 

  • Reconnect the power cord and turn on the power. 

Attempt to reset or recover the existing BIOS: Click here

 

I hope this should do the trick. Let me know how it goes. I genuinely hope the computer works great without hassles.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.