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‎08-27-2022 11:30 PM

HP Recommended
Product: HP Spectre x360 - 13t-ae000 CTO
Operating System: Microsoft Windows 11

At some point with Windows 11 the keyboard backlight stopped working from the function key action button and also in the mobility settings within the control panel there is no option available for the keyboard.   Does anybody know how to get this resolved?

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3 people had the same question
2 REPLIES 2

‎08-28-2022 05:33 PM - edited ‎08-28-2022 05:47 PM

HP Recommended

Have you tried holding down the Fn key and tapping the backlight key for the keyboard? 

 

I recommend checking to see if your notebook has the latest update for the BIOS.

If not, download and install the latest version.

 

You can find it in the drivers and software at the link below. Click on the detect my drivers green button in the web document for simplicity's sake.

https://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-ae000-x360-convertible-pc/16779579/mo...

 

It

 


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‎09-20-2022 10:16 PM

HP Recommended

Sorry for the delayed response. I have tried the function key.  I also update to the lastest bios version that came out in August I think.  All to no avail. How do I get this fixed?

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