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Microsoft Windows 10 (64-bit)

Laptop keyboard defected and   \   key is stuck, as well many keys do not respond.
I use an external keyboard now. However, MS Edge keeps opening "how to get help in windows - Search (bing.com) " site repetitively. Also when I input text,   sometimes  \ \ \ \ \ \ \ character is automatically input infinitely (I have cleaned the key, but that did not solve the problem. How can I permanently deactivate HP laptop keyboard and use the external one only?
Thanks.

 

1 REPLY 1
HP Recommended

One stuck key can cause the other keys to mis-behave.

 

Laptop keys can be replaced. Some models are more difficult than others. Usually it is easier to replace a key or two than the keyboard.

There are a number of companies

https://www.laptop-keys.com/

https://www.google.com/search?q=ebay+replace+key+on+hp+laptop

https://www.laptopkeyreplacements.com

https://laptopkey.com/

This site has videos and I guessed at your laptop model.


https://laptopkey.com/hp-elitebook-x360-1040-g7-laptop-keyboard-key-replacement/

Let me know if you need more help


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