10-19-2015 04:38 AM
When I fold the notebook into tablet mode, the keyboard turns off which makes sense and a prompt comes up for switching to tablet mode, but when I want to switch back, the keyboard doesn't come back on and I have to restart.
The frustrating part is that quite often I get prompted to switch to tablet mode when I'm simply using the laptop normally (desktop mode), making the keyboard turn off and it doesn't turn back on again.
I've tried suppressing tablet mode in the settings but now it just seems to turn off without even prompting, not solving the problem.
Is there a way to manually force the keyboard on and off or a way to completely disable this function?
10-20-2015 09:45 AM - last edited on 03-15-2017 02:58 PM by OscarFuentes
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion x360 - 13-s052sa and issues with the Keyboard not switching back on when exiting tablet mode. I recommend to restore the BIOS defaults.You could restore the BIOS with this document selecting the reloading the BIOS default settings. That way it will look at the Hardware installed on the Notebook. This has resolved many issues with Keyboard and Touchpad settings and Windows 10.
Here is a link for help with troubleshooting the Keyboard.
Please let me know how this goes.
I work on behalf of HP
04-28-2017 02:01 AM
I change the settings and as well putting it back to default. But that didn't work. Please help.