Keyboard ik8 letters not working

[Prem5]

Product id: 00262-30296-13403-AAOEM

Processor :intel(r) core(tm) i3_4030u cpu@1.90GHZ.

My keyboard not working properly, some of keyboard letters 8,I,k letters

[sandytechy20]

@Prem5

Welcome to HP forums, I see that certain keys are not working on the laptop keyboard.

• Did you drop liquid or have any accidents with the keyboard? 
• When was the last time it worked without this issue? 
• Did you check with an alternate user account or an external keyboard to check if all the keys on that work? 

I recommend the below steps: 

• Clean the keyboard with compressed air (blow compressed air in the gaps between keys). This removes some lint and dust.  

• Shut down the laptop, remove the battery and cable for a moment, press and hold the start button for 60 seconds 

• Replace the battery, restart the notebook, 

• if the issue persists, Contact HP to set up a repair/replacement order (free of cost if covered within the HP Warranty). 

Reply with the requested information for more assistance.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.