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‎09-10-2024 12:07 PM

HP Recommended
Product: HP EliteBook 840 G5 Notebook PC
Operating System: Microsoft Windows 11

Hi, i'm using an HP EliteBook 840 G5 and i have a strange issue with the built-in keyboard. 

 

When i type the letter "p", it types "pé". Or when typing the letter "e", it activates the mute button. The letter "o" isn't working either.All others letters seems to work normally. When using the virtual keyboard or an USB external keyboard it works fine.

 

The issue exists for like a week, with no particular update (maybe i didn't see the updates).

 

Any help would be appreciated,

 

Thanks,

Ag

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