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Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Example: HP 15
Microsoft Windows 10 (64-bit)

My key board has problem

1 REPLY 1
HP Recommended

Hi,

What kind of problem? It does not work at all? Certain keys do not work? Does it work at boot, can you access BIOS?

 

You should also provide the model or product number (not serial) of your PC for further help. Here is how you can find it:

https://support.hp.com/my-en/document/c00033108

 

Let me know,

David

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