Keyboard key 5 automatically keep pressing

[Muzzammil7]

My laptop's key 5 keep pressing when i ran the diagnosis test key 5 and numpad 5 both kept pressing and physically it doesn't seem that the button are locked or pressed here are the few things I have tried

I reinstalled the keyboard driver

I took the key out and checked

Please help

[Raj1788]

@Muzzammil7

Could you please help me with the exact model name or the product number and the operating system of the computer?

And please send an image of the keyboard?

Keep me posted.

Welcome to the HP Community.

Have a great day!

Cheers 🙂

[Muzzammil7]

It's an hp pavilion  620tx and os is windows 10

[Raj1788]

@Muzzammil7

Did you try with an alternate keyboard?

If pressing a key once types two or more characters, adjust the key repeat delay.

1. In Windows, search for and open keyboard to open Keyboard Properties.

2. Drag the Repeat delay slider to Long, click Apply, and then click OK.

   

The keyboard should now work as expected.

Refer to this link: https://support.hp.com/in-en/document/c03738933 for Keyboard Troubleshooting.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thank you for joining the HP Community.

Have a great day!

Cheers:)

[Muzzammil7]

No didn't tried with an alternate keyboard but i have dual booted laptop with kali linux and keyboard gives same issue in it too so i think it might not be a software issue but that just me guessing...

The numpad key and the other '5' key press exactly at the same time.

[Raj1788]

@Muzzammil7

This is a hardware issue.

I would personally suggest you contact our HP Support. 

Click here: www.hp.com/contacthp/

Make sure you select the Country and Region.

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!