Keyboard keys type multiple things

[abarker2]

A couple of my keys do two thing at once when I press them. The letter c also makes a space, e is also the up arrow, and the backspace is f4.

[Pallipurath]

Hi @abarker2 

Welcome to the HP Support Community.

Thank you for posting your query.

I understand that you're experiencing an issue with your keyboard. In most cases, this is not due to a hardware “double-key” failure. Instead, it is typically caused by the keyboard switching into a function or hotkey mode, an accessibility setting, or a keyboard layout or driver issue. I would request you to please follow the steps:

I would request you to please make sure you turn off the Fn lock Press Fn + Shift key once

• Then test the keys again

Test with External keyboard

• Plug in a USB keyboard
• Test typing the keys.

Reinstall keyboard driver

• Right-click Start button
• Click Device Manager
• Expand Keyboards
• Right-click:
• HID Keyboard Device
• Click Uninstall device
• Restart laptop.

HP UEFI Keyboard Test (Simple Steps)

• Shut down the laptop completely.
• Turn it ON and keep pressing Esc repeatedly.
• When Startup Menu appears, press F2 (Diagnostics).
• Go to Component Tests.
• Select Input Devices → Keyboard Test.
• Press the keys shown on screen (also test C, E, Backspace).

Check Sticky Keys / Accessibility settings

• Press Windows + I
• Go to Accessibility
• Open Keyboard
• Turn OFF:
• Sticky Keys
• Filter Keys
• Toggle Keys

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!