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Track33
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Keyboard letters are dull and hard to read on new dw1024nr Pavilion X360

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dw1024nr Pavilion X360
Microsoft Windows 10 (64-bit)

I just purchased a new Pavilion X360 model  DW1024nr and noticed that the keyboard letters (most of them) are very dull and very hard to read without a light shining on the keyboard. Is this normal or do I have a defective keyboard?

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Dragon-Fur
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@Track33 

 

It might be normal for this type of keyboard.

 

The keyboard on this model:

KeyboardFull-size, ash gray keyboard
Keyboard Colorash gray
Keyboard sizeFull-size

 

Gray keyboard on gray machine is harder to see than, for example, a black faced keyboard.

 

 

References / Resources

 

HP Pavilion x360 Convertible 14-dw1024nr Product Specifications 

 

 User Guide

 

 Maintenance and Service Guide

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

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Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

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HP Pavilion x360 Convertible Laptop PC 14m-dw1000 

 

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Dragon-Fur

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banhien
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@Track33 

 

That's true. I don't know what is in mind of those designers. I always work with external keyboards (99%) until I read some comments from users. I've got 2 machines with silver keyboards, I can' read them without their backlit.

 

Regards. 

BH
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Dragon-Fur
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@banhien 

 

I know, right?

 

I had one of these "ghost" (all silver) machines a few years back - and yes, I did use an external keyboard with it most of the time.

 

Silly computer looked sleek and gorgeous sitting there on the desk - and I could not see the keys.

 

"Touch typists", that is, those who can type without looking at the keyboard, won't mind the silver keys as much.

The rest of the people on the planet like a keyboard that shows the keys...

 

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The Community is a separate wing of the HP website - We are not an HP business group.

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Track33
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Yes, I understand that the keybord is gray on gray but the letters on the keys are not all white, several are very dull or dirty white which makes them hard to see. Seems like all keys should be labeled in white. Is there a way to upload a picture to this tread?

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Dragon-Fur
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@Track33 

 

You are welcome.

Yes, you can post a photo / image.

Open your editor to respond to the message and click the "camera" icon in the ribbon above the message box.

 

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Learn how to submit a dispute to validate your warranty through support.hp.com.Chapters:00:00 Introduction00:16 Check Product Warranty00:43 Dispute Product W...
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