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‎09-15-2019 04:48 PM - last edited on ‎09-15-2019 06:12 PM by Retired

HP Recommended
Product: 15-DK0013NT

My keyboard lights turn off after last key press then 30 seconds.HP Support says "Go to bios settings and built-in section" but my bios not including this section.Please dont say "Go to BIOS" or "Read the documentation".
I was update BIOS (Latest version is F.12A) and scan all documentation.I'm waiting serious opinion.Thanks.

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5 REPLIES 5

‎09-18-2019 08:56 AM

HP Recommended

@furkanbora,

 

Welcome to the HP Support Community!

 

If you do not have the option to increase the keyboard backlight timing in the BIOS then you will not be able to change the keyboard backlight time.

 

Please refer to the below article for more information on using the backlight keyboard.

 

https://support.hp.com/in-en/document/c01612362#targetText=Turn%20on%20or%20off%20the,key%20at%20the...

 

Hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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‎09-19-2019 05:11 AM

HP Recommended

Thanks for reply , but this not a solution.Notebook can count 30 seconds.It should be able to do more! 

 

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‎09-19-2019 08:40 AM

HP Recommended

@furkanbora,

 

As I informed in my previous post there is no other option to increase the keyboard backlight time and it is by design.

 

Cheers!

The_Fossette
I am an HP Employee

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‎09-22-2019 03:18 AM

HP Recommended

I understand this but I'm waiting new BIOS or an utility include keyboard settings.

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‎09-24-2019 10:15 PM

HP Recommended

@furkanbora

 

Microsoft will let you know once the new update is available through Windows update

 

Have a great day!

cheers:)

Raj1788
I am an HP Employee 

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