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HP Recommended
HP Pavilion Laptop PC 15-eg3000 (78G48AV)
Microsoft Windows 11

I  have an ho pavilion 15eg 3003nx few months old  The keyboard only responds after pressing the keys for about 5 seconds, making it completely useless.

5 REPLIES 5
HP Recommended

Does the same problem occur when you go into the BIOS setup or try running the UEFI diagnostics?

 

Does the same problem occur with a USB external keyboard?

 

If the problem only occurs in windows then you possibly have a virus or some file corruption or both

 

Scan for "Malicious" software. Generally speaking this is software that is not considered a virus or trojan. It performs unwanted functions such as downloading newer advertisements or reporting what the users is looking to buy and offering alternative suggestions. Typically free games have these apps.
Type MRT in the windows search bar.


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I am a community volunteer and do not work for HP. If you find
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problem please mark this as a solution so others can find it
HP Recommended

Hi,

thanks for the support,

problem doesn’t occur whilst running bios step up and doesn’t occur when using external keyboard. 

am currently running the MRT now ongoing…

this laptop doesn’t have anything but just WD PASSPORT app which I have now uninstalled and some heavy files word and pdfs. Which are under scanning now.

i shall revert to you once the scanning is completed 🙏

HP Recommended

Hi,

no I ran the MRT for hours to give it a detailed file to file scan but found nothing. Restarted the machine but am having the same again and again. Any help here please 😢

HP Recommended

Hi,

just found the option after hell lot of search and not to give up attitude. 
it was simple , just get into

accessibility option in the windows search bar and select 

Filter Keys and just disable this option and it’ works fine. 

HP Recommended

Thank you for posting that information. I have never used filter keys and had no idea this would happen.

This is what I show on my win11 desktop system

 

BeemerBiker_0-1725281572043.png

 

What setting did you have that caused the problem?  Do you now have the same settings as above?

 

I am guessing a possibly problem:  If "Beep" was enabled and there was a problem with sound that caused a timeout, then that might account for a delay every time a key was pressed.  This is just a guess as I have no idea why a 5 second delay would occur when typing.

 


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I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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