Keyboard only works if I hold the key down

[Chen2025]

My laptop keyboard only works if I hold the key down..how do I fix this

[zoey7886]

@Chen2025, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Fixing Keyboard Issues: Holding Keys Down! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your laptop keyboard only works when you hold the key down, there are a few steps you can take to troubleshoot and resolve the problem. Follow these steps:

Check Sticky Keys:

• Sticky Keys can cause a keyboard to behave strangely. To check if Sticky Keys are enabled on your system:
  • Press the Windows key + U to open the Ease of Access Center.
  • Select "Keyboard" from the left pane.
  • Ensure "Sticky Keys" is turned off.

Adjust Keyboard Settings:

• You can also check if there are any accessibility settings that might be causing this issue:
  • Press the Windows key and type "Ease of Access keyboard settings" and press Enter.
  • Make sure that "Filter Keys" is turned off.

Update Keyboard Drivers:

• Sometimes keyboard driver issues can cause keys to behave oddly. Ensure your keyboard drivers are up to date:
  • Press the Windows key + X and select "Device Manager."
  • Find "Keyboards" and expand the list.
  • Right-click your keyboard device and select "Update driver."
  • Follow the prompts to update the driver.

Check for BIOS Settings:

• Some BIOS settings might affect keyboard behavior:
  • Restart the computer and press F10 (or the appropriate key for your laptop) to enter the BIOS setup.
  • Navigate through the BIOS menu to see if there are any settings related to keyboard behavior.
  • Save and exit the BIOS setup.

Perform a Clean Boot:

• A clean boot can help identify if a third-party application is causing the issue:
  • Press the Windows key + R and type "msconfig" and press Enter.
  • Navigate to the "Services" tab and check "Hide all Microsoft services."
  • Click "Disable all."
  • Go to the "Startup" tab and click "Open Task Manager."
  • Disable all startup items.
  • Restart your computer.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,