Keyboard problem

[lwmunday]

Hi there 

my keyboard has been playing up lately where if I touch some keys, it types multiple like I touch the d key and it comes up as df or if I type the b key it loads internet explorer or g goes onto brightness etc... any advice on how to stop this? Have turned sticky notes on and off, done a hardware test, reinstalled windows 10 

[WAWood]

@lwmunday 

ish I had good news for you, but I don't.

Unlike external keyboards, the ones on laptops are not made to be rugged, but instead, to be light. Thus, if you get five years out of a laptop keyboard, you're doing very well.

Individual keys are generally not replaceable, but if the keys are not broken, then the issue is more likely with the membrane underneath the keyboard and that has to be replaced as a unit.

Here's some troubleshooting steps you can try: http://support.hp.com/us-en/document/c03738933

If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.

But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.

Instead, I would recommend you hunting down a local laptop repair place to have THEM replace the keyboard. Should only be an hour's work or less.

[lwmunday]

Thank you for your assistance. Because I’ve had this laptop nearly 5 years (Oct 2015) debating wether or not to invest money in it to fix it or just buy something newer....