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‎12-19-2021 08:35 AM

HP Recommended
Product: HP Pavilion x360 - 14-cd0080tu
Operating System: Microsoft Windows 10 (64-bit)

Hi Team, 

 

I'm using HP Pavilion x360 - 14-cd0080tu and some of the keys on keyboard isn't working. For instance, 0, 9 and few others.

Every single time I've to use virtual keyboard which is really annoying. Further to add up, I've tried multiples ways to fix it up with keyboard settings, device manager then uninstalling and installing keyboard drives but didn't succeed. 

Kindly suggest or help with some ways to fix it up. 

 

Anything to fix would be really appreciable. 

Category:
1 REPLY 1

‎12-19-2021 04:51 PM

HP Recommended

Hello @Abhishek19891 .

Use HP PC Hardware Diagnostics to complete functional test of the keyboard and identify any problems with the hardware.
NOTE: 
Bluetooth devices are not currently supported.
  1. Download the latest version of HP PC Hardware Diagnostics.
  2. In Windows, search for and right-click HP PC Hardware Diagnostics for Windows, and then select Run as administrator.
     

  3. Click Component Tests, click Input Devices, and then select the Keyboard Test.
     

  4. Click Run once to begin the test.
    The test ends when you complete the tasks or after 3 minutes.
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