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HP Recommended
HP Omen 15-ce031nw
Microsoft Windows 10 (64-bit)

Hi

I would like to replace keyboard in my second hand HP Omen, previous user spilled mead on it so its so sticky that even heavy cleaning did not bring results (and i broke some latches during process too).

I have 2 questions.

Can i change it on my own without loosing waranty?

Where i can buy one in Poland? I serched in google but with no results.

Thanks for help and sorry for my bad english 😉

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your warranty is gone anyway after the prior user spilled on it. There are sensors that detect liquid instrusion and after that you will never get HP to honor a warranty claim. On this model as with most modern laptops the keyboard is not separately removeable you have to replace the entire top cover piece. Here is the Service Manual see pages 18-19 for a list of top covers by language of the keyboard:

 

Manual

 

Tell us which you need and the part can likely be located either from HP parts in your region or from a 3rd party reseller. The Manual provides disassembly instructions. 

 

Post back with any more questions and please accept as solution if its the info you needed. 

View solution in original post

4 REPLIES 4
HP Recommended

Your warranty is gone anyway after the prior user spilled on it. There are sensors that detect liquid instrusion and after that you will never get HP to honor a warranty claim. On this model as with most modern laptops the keyboard is not separately removeable you have to replace the entire top cover piece. Here is the Service Manual see pages 18-19 for a list of top covers by language of the keyboard:

 

Manual

 

Tell us which you need and the part can likely be located either from HP parts in your region or from a 3rd party reseller. The Manual provides disassembly instructions. 

 

Post back with any more questions and please accept as solution if its the info you needed. 

HP Recommended

I dont think that spillage was so terrible that it affected sensors

And srsl? There is no option to replace keyboard only?

What about this one: https://www.myfixguide.com/store/keyboard-for-hp-omen-15-ce-929479-001

 

Its a keyboard only for ce series. So i assume that ther is way to replace keyboard only ?

BTW my layout is: 929479-B31 or 929479-001. Standard QWERTY

HP Recommended

Yes these keyboard only parts are floating around out there. What you don't understand is that these are held into the top cover by plastic rivets which are melted into place. We have had a couple people here try the repair and they got the keyboard in place but it was not held in firmly and had performance issues. Maybe you are a better technician. 

 

How terrible does the spill have to be to affect the sensors? I hope I am wrong and you are right. 

 

Good luck you have enough information I think to make an informed decision and my advice is not registering anyway. 

HP Recommended

Oh, ok i understand now. Thanks a lot 😉

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