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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Keyboard replacement?

Create an account on the HP Community to personalize your profile and ask a question
10-10-2019 01:42 PM
Hello everyone,
Is there a way I can get a replacement keyboard for my laptop as most of the keys are starting to become loose and sometimes come off which is obviously annoying. I'm also kinda shocked as the laptop is not even 2 years old yet.
Thanks.
10-10-2019 02:48 PM
HP does not supply part for keyboard, you have to buy the whole Top cover. Please use page 69 of the first manual on the following link to work out part # for the color and language to suit your machine
https://support.hp.com/us-en/product/hp-pavilion-15-bc500-laptop/26122243/manuals
and use that part # to order from
http://partsurfer.hp.com/search.aspx
If N/A, you can use part # to order online such as Amazon, eBay ...
Regards.
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