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HP Recommended
HP Pavilion Power Laptop 15-cb0xx
Microsoft Windows 10 (64-bit)

after cleaning my keyboard, it won't work properly.

for every 'm': nm

for every 'n': nm

for every 'b': bv

for every 'b': bv

for every '.': .+f12

 

for every 'y': y+capslock

and many more abnormalities

what should I do? can i reconfigure it or is it over?

 

Any Ideas?

 

 

 

2 REPLIES 2
HP Recommended

@TollerTag 

What did you use to clean it -- some kind of liquid?  IF so, some of that could have easily seeped into the case from the keyboard and shorted out the membrane underneath.

 

Unlike external keyboards, the ones on laptops are not made to be rugged, but instead, to be light. Thus, if you get five years out of a laptop keyboard, you're doing very well.

Individual keys are generally not replaceable, but if the keys are not broken, then the issue is more likely with the membrane underneath the keyboard and that has to be replaced as a unit.

Here's some troubleshooting steps you can try: http://support.hp.com/us-en/document/c03738933

If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.

But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.

Instead, I would recommend you hunting down a local laptop repair place to have THEM replace the keyboard. Should only be an hour's work or less.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I have this PC

http://h10032.www1.hp.com/ctg/Manual/c05493193.pdf

It doesn't say how to change the keyboard

Could it be possible that therefore it cannot be changed?

BTW after i switched it on again the keys worked again with the exception of 9 keys

And since the keys can be pressed still i think the membran will have to get replaced.

Thank you so far and i will do what you told me. But I think "they" made it harder to replace stuff for newer PC's as "they" want you to buy a new one right away. 

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