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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Keyboard settings

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01-23-2019 05:52 AM
After the recent update my keyboard is performing differently when trying to type symbols. E.g. the questionmark on the keyboard is located on the Shift+slash key (below right), but is now coming out at the Shift+hyphen key (upper right). The & symbol is at the Shift+7 key, but comes out on the Shift+6 key. How can I restore the correct keyboard settings?
01-25-2019 02:37 PM
Welcome to HP Support Community
I suggest you reinstall the keyboard driver from Device Manager
- Select the Start button, type Device Manager, and select it from the list of results.
- Look for Keyboard and expand the List
- Look for Keyboard driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the Keyboard driver and select Uninstall. Restart your Notebook and Windows will attempt to reinstall the driver.
Also update the BIOS from this Link: https://support.hp.com/us-en/drivers
Keep posted how it goes
Thank you 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee