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HP Recommended
Pavilion Entertainment PC
Microsoft Windows 10 (64-bit)

After the recent update my keyboard is performing differently when trying to type symbols. E.g. the questionmark on the keyboard is located on the Shift+slash key (below right), but is now coming out at the Shift+hyphen key (upper right). The & symbol is at the Shift+7 key, but comes out on the Shift+6 key. How can I restore the correct keyboard settings?

1 REPLY 1
HP Recommended

@WimC

 

Welcome to HP Support Community

 

I suggest you reinstall the keyboard driver from Device Manager

 

- Select the Start  button, type Device Manager, and select it from the list of results.
- Look for Keyboard and expand the List
- Look for Keyboard driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the Keyboard driver and select Uninstall. Restart your Notebook and Windows will attempt to reinstall the driver.

 

Also update the BIOS from this Link: https://support.hp.com/us-en/drivers

 

Keep posted how it goes

 

Thank you 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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