Keyboard upgrade and hard disk exchange for HP pavilion P001tx 3rd gen

[pbm76]

Dear HP,

I am ex-Employee of HP worked for many years and big fan of HP. 

I bought HP Pavilion P001tx in Nov 2014.

question;

1. Can you exchange or upgrade keyboard with backlight one?

2. Can you exchange or upgrade keyboard Normal Hard Disk 1TB with SSHD 1TB?

WebCam is too dull...

Thank you.

[Huffer]

Here is the Service Manual:

Manual

None of the optional keyboards is backlit so there is no port on the motherboard for a backlight cable and no part to install. 

Yes, the hard drive can be replaced with any 2.5 inch wide and 9.5 mm or 7 mm thick SSHD or full solid state drive. See p. 105 of the manual. It is a pretty involved thing to do but can be done. Post back if you need more help. 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

[pbm76]

Thank you for the reply.

1.  I am bit disappointed with keyboard backlight not supporting by HP.

2. For replacement of HDD with SSHD, will there be any issue of Drive D with Windows 8.1 OS preinstalled by HP. May I know how to take backup or copy to new storage.

What would be cost of for SSHD, will there be any exchange offer from HP?

Thank you.

Warm Regards,

Prabhudev Mathapati

[Huffer · Accepted solution]

You misunderstand my role here. I do not work for HP and I am not the order desk. I am a fellow end user. The laptop has a backup and recovery program installed from which you can make recovery disks or a thumb drive to reinstall factory software on a new hard drive or SSD or SSHD. 

You are going to have to locate an SSHD and arrange to have it installed. HP does not offer that service and I also do not, of course. It may impact your warranty. If you let us know your country of residence we can help locate a good deal on the parts you want.

If this is "the Answer" please click "Accept as Solution" to hekp others find it. 

[pbm76]

Thank you for the reply.

Sorry, I misunderstood you are from HP support team.

Let me get in touch with local HP support team in India.

Regards,

Prabhudev Mathapati