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Solved!

Keyboard

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The keyboard is in the screen.  It’s hard for me to type in the screen.  I want to type in the real keyboard attached to my laptop.  How can I set it back to the real keyboard?  Thanks 

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HP Support Agent
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@Tanedo If you are referring to the on screen keyboard in windows 10, here's what you need to do:

  1. Open Start menu, type Settings in search bar and click on Settings.
  2. Click on Ease of access and select keyboard.
  3. Turn off the on screen keyboard.

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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Hello ! I have the same problem and I tried your solution and it did nothing! Is there anything else I can do?

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HP Support Agent
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@DeborahGamboa what happens when you type using the physical keyboard? do you get any error messages? or does it not work?

Please elaborate and to obtain accurate troubleshooting steps based on your product, please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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Riddle_Decipher
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