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‎02-10-2021 12:07 PM

HP Recommended
Product: HP ZBook Power G7 Mobile Workstation IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I am trying to turn on the keybords' backlit but nothing works!

In the description of this laptop (and in youtube videos) it seems that this option is available. I have installed the programmable key software but there is no option for that.

Thanks!

2 REPLIES 2

‎02-10-2021 02:42 PM

HP Recommended

@michaeltheo 

 

That is an option. Did you buy the right option ? Does your machine have a key with backlit keyboard symbol ? Please try

 

                https://support.hp.com/au-en/document/c01612362

 

(Note: symbol is on f5 key shown above).

 

Regards.

BH
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‎02-10-2021 04:03 PM - edited ‎02-11-2021 03:23 AM

HP Recommended

Hi .@Banhien

 

I have the HP ZBook Power G7.

My keyboard doesn't have this symbol on F5 (actually, it doesn't have it on any button).

But I have seen laptop reviews (like this one: https://www.youtube.com/watch?v=JE1gCac2WpM&ab_channel=DoveComputerSolutionsLtd) which show that F12 turns on/off the backlit. However, mine doesn't work.

Thanks!

 

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