• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-10-2021 12:07 PM

HP Recommended
Product: HP ZBook Power G7 Mobile Workstation IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I am trying to turn on the keybords' backlit but nothing works!

In the description of this laptop (and in youtube videos) it seems that this option is available. I have installed the programmable key software but there is no option for that.

Thanks!

2 REPLIES 2

‎02-10-2021 02:42 PM

HP Recommended

@michaeltheo 

 

That is an option. Did you buy the right option ? Does your machine have a key with backlit keyboard symbol ? Please try

 

                https://support.hp.com/au-en/document/c01612362

 

(Note: symbol is on f5 key shown above).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎02-10-2021 04:03 PM - edited ‎02-11-2021 03:23 AM

HP Recommended

Hi .@Banhien

 

I have the HP ZBook Power G7.

My keyboard doesn't have this symbol on F5 (actually, it doesn't have it on any button).

But I have seen laptop reviews (like this one: https://www.youtube.com/watch?v=JE1gCac2WpM&ab_channel=DoveComputerSolutionsLtd) which show that F12 turns on/off the backlit. However, mine doesn't work.

Thanks!

 

HP ZBook Power G7 Review (Best value mobile workstation 2021)
HP ZBook Power G7 Review (Best value mobile workstation 2021)
youtube.com/watch?v=JE1gCac2WpM&ab_channel=Dove...
A review of the HP ZBook Power G7 15.6" Best Value Mobile Workstation HP have freshen their ZBook mobile workstation range with the new ZBook Power G7 that is the successor of the popular ZBook 15v we reviewed two years ago. The Power G7 is targeted at an affordable price point but offering much ...
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.